1. Are your products really 100% natural? 
Yes, all our treats and chews are made from 100% natural ingredients. We carefully source our products to ensure they are free from artificial additives, colors, and preservatives.

2. Where do you source your ingredients from? 
We prioritize quality and source our ingredients from trusted suppliers, ensuring high standards and safety for your pet.

3. Are your treats suitable for all dog breeds and sizes? 
Our treats and chews are designed to cater to a wide range of dog breeds and sizes. However, it's important to choose the right treats for the right size, age, and chewing habits of your dog. Not sure what's right for your dogs? Please don't hesitate to contact us for more information.

4. How should I store your treats and chews? 
To maintain freshness, we recommend storing our treats in a cool, dry place, away from direct sunlight.

5. Are your products safe for puppies and senior dogs? 
Our products are generally safe for dogs of all ages. However, it's essential to consider the size, texture, and ingredients of each treat for younger or older dogs. Always supervise your dog during treat time.

6. Do you offer bulk or subscription options? 
Yes, we offer bulk purchase discounts and subscription options for our loyal customers. Contact our customer service for more information on these offers.

7. Can I return a product if my dog doesn't like it? 
Absolutely! We have a satisfaction guarantee policy. If your dog doesn't like our product, reach out to us within 7 days of purchase, and we'll assist you with the return or exchange process.

8. Do you ship internationally?
At the moment, we primarily ship within Thailand. However, contact us for specific inquiries, and we'll do our best to accommodate your needs.

9. How do I contact customer support? 
You can reach our friendly customer support team via email or phone. We're here to assist you with any questions or concerns.

Phone: 0931313136
Line: @thepetprojectth

10. Are there any specific health benefits to your treats and chews? 
While our treats and chews are not intended to cure or prevent health issues, they are made from natural ingredients and can offer benefits such as dental health improvement, stress relief, and a nutritious addition to your dog's diet. For specific health concerns, consult with your veterinarian.